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Text Message Consent — 4D Restoration

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Text Message Consent

This page explains how 4D Restoration LLC gets your permission before sending you a text about your job, and shows exactly what that exchange looks like.

How you agree to texts

After you call 405-896-9088 or ask 4D Restoration for service, we may send one text inviting you to reply YES for job updates; we never send more than one invitation in 24 hours. Replying YES is the only way to sign up: there is no web form, checkbox or keyword.

If you text 405-896-9088 first, we reply to that conversation. Ongoing job-update texts start only after you reply YES to our invitation text.

The exact texts

The invitation after a missed call:

4D Restoration: Sorry we missed you. Reply YES for text updates about your job. Msg & data rates may apply. Reply STOP to opt out.

The invitation for anyone who reaches us another way (an answered call, a text, an email, or in person):

4D Restoration: Thanks for contacting us. Reply YES for text updates about your job. Msg & data rates may apply. Reply STOP to opt out.

The confirmation sent right after you reply YES:

4D Restoration: You're signed up for job texts. 4D Restoration LLC sends text updates about your job: appointment reminders, on-my-way alerts, job status, and notices when your estimate or invoice is ready. Up to 4 texts per day while your job is open; message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of service. Your number and consent are never shared with or sold to any third party or affiliate, including in a business transfer.

If you reply HELP:

4D Restoration job texts. Call or text 405-896-9088 or email psheridan@4drestoration.com. Msg & data rates may apply. Reply STOP to opt out.

If you reply STOP:

4D Restoration: you're opted out and will get no more texts. Reply START to opt back in, or call 405-896-9088.

The consent sentence

This exact sentence appears on this page, in our Privacy Policy, in our Terms of Service, and (with a signed-up prefix) in the confirmation text above:

4D Restoration LLC sends text updates about your job: appointment reminders, on-my-way alerts, job status, and notices when your estimate or invoice is ready. Up to 4 texts per day while your job is open; message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of service. Your number and consent are never shared with or sold to any third party or affiliate, including in a business transfer.

What the exchange looks like

Below is a rendered example of the real exchange: our invitation text, your YES reply, and our confirmation text.

Example text thread: 4D Restoration sends '4D Restoration: Sorry we missed you. Reply YES for text updates about your job. Msg & data rates may apply. Reply STOP to opt out.' The customer replies YES. 4D Restoration replies 'You're signed up for job texts' followed by the full consent sentence.

Questions

Call or text 405-896-9088, or email psheridan@4drestoration.com.